Warranty Details
Ordinary wear and tear, Customer or contractor improper use or maintenance of the product including negligence, physical, or chemical abuse, Any act or omission which might be reasonably expected to damage the product, including but not limited to, exposure to extreme temperature, wet-dry cycles, heat or fire, and appliances or furniture that would scratch the product, Normal variations between field tile and trim tile, Any labor charges for the removal of product or installation of replacement product., Any Commercial or Second quality products, or any products not classified as First Quality, Installation of any incorrectly sized, colored, shaded, calibrated, matched, or packaged product, Certain factors are beyond our control, including the installation of our products by others, building structural design or construction conditions, and environmental conditions. This warranty excludes any problems or occurrences caused or arising from the following, but not limited to: Improper installation, installation defects or errors, fabrication defects or errors, or improper transportation and handling of the products, Any natural stone products, Grout-related problems, including but not limited to, shade variation, discoloration, deterioration, staining, hazing, or mildew, Improper outdoor use of product, Improper commercial use of the product, Installation by an unlicensed, inactive, or improperly licensed tile contractor, Normal design, shade, or color variation from samples, website, or other illustrations