We want your experience with us to be perfect—so we’ve chosen the fastest, safest, and most reliable shipping method for each product on our site. This method is noted on the product page, as well as in My Bag.
Signatures are not required for Small Parcel deliveries, but the decision to leave your package will ultimately be at the discretion of the delivery carrier. If you have any special delivery instructions, we recommend placing a note on your door on the delivery date with your name, request, and tracking number.
Deliveries will be completed by UPS or FedEx. Available shipping options will be noted in your Shopping Cart, but generally include:
Your order will be promptly fulfilled and delivered within 1 business day.
Your order will be promptly fulfilled and delivered within 2 business days.
Please allow the full processing time required to ship from the supplier’s warehouse, plus 3-8 business days in transit for delivery.
Please allow the full processing time required to ship from the supplier’s warehouse, plus 1-7 business days in transit for delivery.
Please allow the full processing time required to ship from the supplier’s warehouse, plus 2 business days in transit for delivery.
Please allow the full processing time required to ship from the supplier’s warehouse, plus 1 business day in transit for delivery.
Enter your shipping zip code in your Shopping Cart to calculate additional fees/shipping restrictions.
For items that are too large or fragile to be delivered via UPS and FedEx, we partner with carriers specializing in the transportation and delivery of Large Parcel freight.
How it works:
Curbside (You Unload)
Curbside (We Unload)
Outside Front Door Drop-Off
Inside Home Entrance Drop-Off
This service takes your item(s) even further. A skilled delivery team will bring the item(s) inside your home and place it in the immediate entryway.
Room of Choice Delivery
Room of Choice Delivery & Package Removal
All-Inclusive Delivery & Assembly
Every product on our site has an estimated Lead Time—the number of business days it takes for an item to be processed and prepared for shipment at the warehouse. To provide you with the greatest selection on the internet, we ship from warehouses all over the country. Each product page on our site includes the estimated Lead Time to give you an idea how quickly your order will leave the warehouse.
For Small Parcel shipments within the United States, delivery usually takes between 1 and 6 business days (except for USPS which ships in 1 to 10 business days) after your order is picked up from the warehouse. For expedited services such as 3 Day, 2nd Day or Next Day Air, your order's travel time is locked in to the given speed you select after the item(s) leaves the warehouse. You should remember that the estimated Lead Time still applies before the item ships out. Be sure to consult the product's Lead Time before you order with expedited shipping, and call us if you have any questions or concerns.
For Large Parcel Curbside Deliveries, delivery usually takes between 3 and 6 business days from the time your items leave the warehouse (5 to 10 business days for Canadian shipments). For residential deliveries, you will be contacted for an appointment as soon as your order arrives at the local terminal. For commercial deliveries, no appointment will be made. If you need to make one, please contact us.
For Large Parcel Inside Deliveries, delivery usually takes 1-4 weeks from the time the item(s) leaves the warehouse (4 to 6 weeks for Canadian shipments). Your order will travel through a nationwide network of professional moving companies who will handle your item(s) with the utmost care. Although the item(s) are handled carefully throughout transit, we require that our orders undergo a thorough inspection at the delivery agent to ensure your item is delivered in perfect condition.
Items marked “free shipping” on the product page will ship for free. In order to keep your costs down, we either provide free shipping or—in certain cases—charge shipping per item. This charge, if any, is indicated in My Bag and covers ground shipping within the contiguous United States (click here for information on international shipping costs). We won't surprise you with any hidden charges or handling fees. The price you see in My Bag is the price you pay, with one exception: If you are shipping an order to StatesToCollectSalesTaxExclusive, we are required to charge sales tax.
Please refer to the following chart to understand the specific shipping rates for items that fall under our Shipping Policy:
Order Amount | Standard Shipping Cost |
---|---|
< $35 | $4.99 |
≥ $35 | FreeExclamation |
Exclusions: Certain products do carry associated shipping charges either per item or per order amount. The total item shipping charges, if any, will be detailed in My Bag prior to checkout.
The order amount for promotional shipping doesn't include, and offer doesn't apply to, eGift Cards, bulk orders, applicable shipping charges, international fees, or sales tax. Shipping surcharge applies to AK, HI, and U.S. Territories. Some items have specific shipping charges and are not eligible towards the qualifying amount for the reduced shipping rates or free shipping. Other eligible item(s) in your cart at time of checkout will still count towards the qualifying total.
You can send products to more than one address within one order. For each item you add to My Bag, you can select a recipient. You can also change a recipient during Checkout. Simply enter an address for each recipient, or select an address from your Address Book. You can even change the shipping address of an item after your order has been placed by logging into My Account. To learn how to change a shipping address of an item or order, please see “Changing My Shipping Address” under Making Changes to an Order. (Please note that unfortunately, we will be unable to change the address for any items that have already shipped.)
Visit our international sites (products vary by country):
We'll get you a personalized, competitive quote from our international freight forwarder. Please note: Once the freight forwarder receives your product(s) you assume full liability of the shipment. Keep in mind that certain products may not be able to ship internationally due to safety regulations, including youth items such as strollers, cribs, and car seats.
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